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Customer Service Representatives - Bilingual English / Spanish - 2891 job in Mississauga

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Job Ref:  5f5e4d07
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Mississauga
23/10/2016 09:13
Job Description:

Is this You? Customer Service Representatives - Bilingual English / Spanish Location: Mississauga, Ontario Your opportunity: As a Call Centre Professional you will be pivotal in assisting the team to realize their goal of providing customers with an exceptional "Customer Experience" thereby setting a new bench mark in the industry. You will be responsible for providing our new and existing customers with excellent customer service while promoting our products and services to prospective and established customers. Is Just Energy Group the place for you? Just Energy Group is a leader in the energy sector offering green energy, retail and commercial energy, and home services solutions. Our brands include Amigo Energy, Commerce Energy, Hudson Energy, Green Star Energy, Just Energy and Tara Energy. We are expanding in US, Canada, and the UK. We value integrity, innovation, customer-centricity, responsibility, enrichment, and excellence. Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with NA have the Energy to commit to going 'above and beyond' on everything you do, it is not the exception. You create success and deliver exceptional results. You expect that hard work is required to do great NA seek Opportunity. You focus on solutions, not problems. You are naturally inquisitive and business focused. You thrive working with diverse teams, and you are deeply committed to our collective NA Growth is about what you and your team accomplish together, and is limited only by your energy and the opportunity you seek. You thrive on diversity in your work, on learning, and helping others learn as well. You effectively manage multiple tasks or projects on time, and you help your team to do the same. What we offer:A generous vacation of 2 weeks on completion of one year of NA to participate in our Performance Based Incentive and Quarterly Bonus programsBecome a stake holder and share the profits when you participate in our Long Term Profit Sharing and Stock Option programA fast paced, dynamic, and energetic working environment with tremendous opportunity for growth Your qualifications:Minimum 6 months of experience within a Call Centre or customer service within a retail environmentBi-lingual Spanish/English a mustExcellent verbal and written communication skills in EnglishHigh School DiplomaBasic knowledge of MS Office (Excel, Word, PowerPoint and Outlook)Good analytical, problem solving and decision making skillsStrong time management and organizational skillsDemonstrated ability to meet performance targets, and contribute in a fast-paced, measured, and ever changing work environmentMust be flexible to work different schedules. Follow us on: Facebook LinkedIn Twitter

Company Description:

Just Energy business involves the sale of natural gas and electricity to residential and commercial customers under long-term fixed-price or price-protected contracts (price protected for electricity). Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, and Texas. Just Energy is a subsidiary of Just Energy Income Fund (TSX: NA). We are, and have been for some time, actively developing the launch of our Just Energy brand in the following jurisdictions: New York, Michigan, Ohio, California, Massachusetts, Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia, Delaware, and Alberta.

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