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Customer Service Representative job in Burnaby

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Job Ref:  6f64ffcd
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  British Columbia
City:  Burnaby
07/10/2016 23:15
Job Description:

The Job: To achieve and, ideally, exceed Company and Client targets arising from the company core objectives and values, e.g. Customer Relations, Co-worker Relations, and Sales and NA be fully accountable for the company, product and client you representTo deliver excellence in customer service as well as exploiting opportunities for growth within the NA ensure the company culture is visible in all aspects of the business. The Business: Ensure that company standards are adhered NA all client expectations are NA warm friendly interaction between new and existing clients, and team members with responsibilities incorporating greetings/brand representation, product knowledge / answering inquiries, training/coaching, leading seminars, interviewing, and sales and marketing. The People:Behave at all times based on a customer responsive culture where exceptional customer service NA and protector of the brand. Keeper of the brand and the company culture is carried at all levels of the company NA, accountable and highly organized and has the ability to execute multiple activities and meet NA interpersonal and communication skills. Excellent phone skills, outgoing and motivating in face to face encounters, customer service oriented and proactive. Ability to maintain a positive and professional demeanor at all NA Friendly, engaging, gracious, has the ability to focus and connect with all customers and coworkers at all levels to exceed their NA an upbeat, energetic, authentic and professional attitude at all NA the management departments when needed. The Product/Services:To maintain and follow Brand Values and core values to ensure client is always well NA that customers are knowledgably assisted and believe that they have received an excellent value for their NA relationships with potential customers in order to provide personalized NA customers' requests in an accurate and timely manner as best as possible, creating a positive outcome that will result in a memorable experience. The Educational Requirements: A Minimum of 1-2 years service experience or an equivalent combination of education and/or NA have highschool diploma or equivalentPrevious work experience in customer service or sales helpful but not mandatoryMust speak fluent English. Knowledge and fluency of additional languages preferredMust be 18 years of age or olderMust successfully pass a Criminal Background CheckMust be legally allowed to work in CanadaMust be available to start Full Time (Monday through Friday) to complete necessary training (provided by company) The Work Environment:Office setting applicable (business casual dress code)Occassional travel and relocation possibilitiesPaid company trips and vacationsFull training providedComprehensive compensation package prepared specifically for each individualBenefits to be available after moderate career levelRoom for growth and advancement into managerial rolesBonuses for exceptional performanceCommissions for superior leadership If you feel you are a capable candidate and would like the opportunity to join our team of exceptional Service Agents, send your resume and short cover letter to apply.

Company Description:

Why Work with The Acquisition Group?

We hire potential.

At The Acquisition Group we believe that in order to become great we must focus on great people. Not everybody coming into our company has the precise work history to jump into a leadership role right away, but that's what makes us unique. We strive to inspire and elevate our team members, enabling them to achieve their highest potential. Regardless of age, education, or experience we provide full support and equal opportunity for advancement.

Individuals that join our team are driven, open minded professionals with a keen interest to learn, as well as the ability to see the big picture. From day one, each member of the team is prepared and given tools that will help their personal and professional development. Our team thrives in a charismatic corporate culture that encourages team work and celebrates achievement both on an individual and a team level.

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