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Customer Service Associate job in Calgary

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Job Ref:  827b73be
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Alberta
City:  Calgary
07/10/2016 23:15
Job Description:

At our company, our most valued assets are our people. Which is why we value shared success by providing you all the necessary tools and training that you will need in order to be successful in your role. We are currently hiring for Customer Service Associate to represent our client, TELUS Communications. The responsibilities of a Customer Service Associate will include prospecting and qualifying potential leads and building relationships to grow our current consumer base. Other responsibilities include: • Present quotations and proposals to consumers • Maintain up to date product knowledge to ensure the best customer service experience for our customers • Conduct follow up with customers for quality assurance • Oversee and manage accounts in an organized manner • Participate in daily workshop/trainings • Provide CRM reports to our General Managers Requirements: • Customer service or sales experience an asset • High school graduate or equivalent • Excellent communications skills, written and oral • Must be 18 years of age or older • Available for a full time role, Monday to Friday • Able to pass a criminal background check Benefits: • Competitive compensation package (reviewed in the interview process) • Paid company trips, retreats and dinners • Comprehensive training and daily coaching provided • Clear advancement structure from entry level into a managerial role • Social team nights to foster team culture • Full time hours, set schedule If you would like to be considered for this opening within our company, please send us a copy of your resume in response to this ad. Please note that only qualified candidates will be contacted to meet with our Hiring Manager to further discuss the opportunity.

Company Description:

Why Work with The Acquisition Group?

We hire potential.

At The Acquisition Group we believe that in order to become great we must focus on great people. Not everybody coming into our company has the precise work history to jump into a leadership role right away, but that's what makes us unique. We strive to inspire and elevate our team members, enabling them to achieve their highest potential. Regardless of age, education, or experience we provide full support and equal opportunity for advancement.

Individuals that join our team are driven, open minded professionals with a keen interest to learn, as well as the ability to see the big picture. From day one, each member of the team is prepared and given tools that will help their personal and professional development. Our team thrives in a charismatic corporate culture that encourages team work and celebrates achievement both on an individual and a team level.

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