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1st Line Support job in Basingstoke

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Job Ref:  204759070
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Basingstoke
Post Code:  RG21
Salary:  £18000 - £21000/annum
08/10/2016 03:50
1st Line Support
£18,000 - £21,000pa
Fleet, Hampshire

Main Responsibilities:

- Provide 1st Line support for a single windows based application
- Correctly recording issue and task states
- Updating support issues progress
- Analyse and understand issues and create solutions
- Confidently liaise with customers via email and telephone

Skills and Experience:

- Must have excellent GCSE results, including English and Maths
- Must be familiar with common generic computer issues

Thank you for your application. Unfortunately due to the high volume of applications currently being received, if a consultant does not contact you within 3 working days your application for this particular role is probably not suitable for our client's needs. Please sign up to our website for further roles and news
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