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IT Helpdesk Technician job in Leatherhead

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Job Ref:  204758419
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Leatherhead
Salary:  £23000 - £25000/annum DOE
08/10/2016 03:50
Our client are looking for an IT Helpdesk technician to join their service desk and provisioning team.

Able to work to deadline with good time management, the right individual will be at the very busy front line, dealing directly with customers with issues from forgotten passwords, virus or email problems or more widespread Server platform problems. Also included are ongoing tasks such as monitoring / managing client networks, setting up and configuring new systems and devices - and completing detailed CRM call records.

Some of the main technology areas that form a key part of this role include:-

• Microsoft Office 365 Services
• Independent Hosted Exchange Services
• Professional Hosted VDI Desktop Solutions
• Traditional Client - Server Network Support
• Wireless Access Point Solutions
• Secure Document Storage Platforms
• Internet Connectivity (ADSL / FTTC / Leased Line)
• Network technologies


• Minimum of 12 months experience in a direct IT Support role
• Proven ability in terms of professional client interaction skills
• Proven technical skills including Windows Server and Client, IT Hardware, Router / Firewall & Switch technologies
• Experience of completing tasks at client site locations

Due to the high number of applications, only shortlisted candidates will be contacted
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