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Tech Support job in Basingstoke

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Job Ref:  204755426
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Basingstoke
Post Code:  RG21
Salary:  £0.00 - £33000/annum
08/10/2016 03:50
One of the world leaders in identification and border control technologies is looking for ambitious IT field engineers who want challenging roles with some of the most advanced technology in the market. Projects are focused on border-control and identity management supporting governments, airports and security organisations. If you want to join a company that are at the forefront of their market and pride themselves on excellence, responsibility and innovation in everything they do then apply today.

You must be happy and able to pass a high level of security clearance. Full driving license essential as there will be travel to various locations around England. Proximity to Heathrow or Gatwick would be beneficial but not essential.

Tech Support
Location: Basingstoke
Salary: Up to £33,000 + 10% Bonuses

Desirable Experience:
- 5 Years' experience in a Technical Support Environment
- Expert level experience with Windows diagnostics and troubleshooting
- Experience of bespoke software support an advantage
- Expert level experience diagnosing and resolving hardware faults
- Working knowledge of network infrastructure and cabling (TCP/IP knowledge a must)
- Experience with electrical schematics of electromechanical equipment an advantage
- Knowledge and ability to operate to ITIL standards in an international culture an advantage

Responsibilities will include:
- Testing and configuration of new systems including training new users of the system
- Routine System Maintenance
- Identification and resolution of system faults

If you are interested and would like further details please send an up to date cv or call NA
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