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IT Helpdesk Technician job in Leatherhead

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Job Ref:  204757456
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Leatherhead
Post Code:  KT22
Salary:  £23000 - £25000/annum
08/10/2016 03:51
IT Helpdesk Technician

Our client is currently looking for an IT Helpdesk technician to join their service desk and provisioning team who is used to direct client interaction and is looking for a long term career path in an expanding business.

Job Description:
• Dealing directly with our customers with a wide range of issues from forgotten passwords, virus or email problems or indeed more widespread Server platform problems
• Monitoring / managing our client networks
• Setting up and configuring new systems and devices
• Completing detailed CRM call records for all tasks completed

Person Specification:
• Proven IT Helpdesk professional with existing experience in supporting Windows based technology, connectivity and associated services
• Proven ability in terms of professional client interaction skills
• Proven technical skills including Windows Server and Client, IT Hardware, Router / Firewall & Switch technologies
• Experience of completing tasks at client site locations
• Excellent attention to detail

Some of the main technology areas that form a key part of this role include:-
• Microsoft Office 365 Services
• Independent Hosted Exchange Services
• Professional Hosted VDI Desktop Solutions
• Traditional Client - Server Network Support
• Wireless Access Point Solutions
• Secure Document Storage Platforms
• Internet Connectivity (ADSL / FTTC / Leased Line)
• Network technologies

Additional Information:
• Based in Leatherhead (Some work at client site may be required - travel expenses will be provided as required)
• £23,000 - £25,000 per annum, depending on experience
• Pension
• Vodafone incentive of 20% off mobile contracts
• 28 days holiday inc bank holidays increases with service after 2 years.
• Employee Social events - Summer, Christmas

Please note; Due to the large number of applications that we receive, if you have not had a response within 7 days, please assume that you have been unsuccessful on this occasion.

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