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Bilingual Customer Service Rep job in Belleville

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Job Ref:  f8f5ab8c25
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Belleville
23/10/2016 09:13
Job Description:

Convergys - Belleville, ON

Bilingual Customer Support - $13.90/hr for fully trained agents

Convergys transforms customer care and clients' brands by being a resourceful industry leader, which leverages ingenious and caring employees to transform customers into clients' fans. Our support professionals care deeply about customers and make the right decisions at the right time, enabling Fortune 1000 companies to increase revenue generation, operational efficiencies and brand loyalty.

To learn more about our opportunities, please visit NA

Job Overview
If you have always dreamed about having a job doing what you love to do, then come join the Convergys Team! Our Bilingual Customer Support Professionals are treated like the winners they are! As a Bilingual Customer Support Professional, you'll be assisting people all over the country, providing advice and solving problems. It can be challenging work, but you'll be rewarded for helping people quickly, professionally while making them smile. You will answer calls from customers, helping them resolve issues while inputting their call information into the computer. Don't end up in the back of the pack. Move ahead with Convergys today!

Convergys Offers
•Competitive pay with a 90-day review on performance
•Fully paid training and daily coaching
•Promotional opportunities
•A relaxed casual and fun work environment

•Minimum 1 year customer service and sales experience
•Excellent communication skills - written, verbal and active listening
•Ability to multi-task
•Strong interpersonal skills
•Good documentation abilities
•Solid organizational skills
•Ability to work in a team environment
•Detail orientation
•Friendly personality that enjoys assisting customers
•Ability to work in a structured environment
•PC skills; experience with Windows-based computer applications a plus

Company Description:

Convergys is a $3 billion dollar company with offices world-wide. We are a resourceful, industry leading organization, where ingenuity and caring employees help transform customers into our clients' fans.

We are the "Provider of Choice" to some of the world's leading technology, computing, retail, telecommunications, entertainment/media, and financial services NA translates into exciting perks and opportunities for you!

Convergys Associates enjoy full-time hours, very competitive rates of pay, benefits, an EAP program, a RRSP contribution plan (a.k.a. free money for retirement!!), BONUS earnings - and an awesome working environment!
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