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Inbound Call Centre Agent Positions - JOB FAIR 8/18 @ BEC job in Niagara Falls

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Job Ref:  0c2717052
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Niagara Falls
23/10/2016 09:17
Job Description:

Are you looking for a company that can provide steady hours, excellent benefits, career growth, comprehensive paid training program and great incentive opportunities to increase your take home pay? If you said yes then Sitel has the right job for you! JOIN US AT BEC FOR JOB FAIR ON 8/18/16 FROM 11A-2PM. On the spot interviews. Address is 43 Church Street #102 in St. Catharines, ON. With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries. Sitel has been a leading employer in the Niagara Region for over 15 years, and we take pride in our ability to promote from within by training and developing our employees for the career opportunities they are interested in! Learn the business to grow the business is our saying!! We will prepare you for your new career! Job Duties: Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Up-selling a product or service required. We offer:40-44 hours/week - paid overtime after 40 hours/weekSales IncentivesShift Premiums for evening and weekend shiftsHealthcare/Vision, Life, Prescription coverage for full time employeesCareer Advancement OpportuntiesComprehensive Paid Training ProgramRRSP ContributionLocal employee discounts Requirements:Self-motivated and able to work independentlyExcellent verbal and written communication skillsProfessional, articulate voiceAbility to multi-task by working in several computer applications while holding a conversation with a customer over the phoneAbility to type 25 words per minuteEnjoy working in a fast-paced environment while maintaining professionalism with the customerAbility to work afternoons and weekends Pay: $11.75/hour ($12.50 - $13/hour with shift differentials included for evenings and weekends) with an opportunity to increase that wage through our uncapped incentive programs. Career Opportunity: You deserve an opportunity that provides exceptional benefits and security with room to grow. Now is the time to take control of your future! Walk-in candidates are always welcome. Please ensure you come in from 9a-4:30pm so we can ensure you are assisted appropriately. Sitel is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted by a Recruiter for an opportunity for an interview, please advise us of any accommodations needed to ensure your accessibility needs are met throughout this process. Any information received relating to accommodation will be addressed confidentially. We thank all applicants and advise that only those selected for an interview will be contacted.

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement, Sitel is advancing its position as a world leader in outsourced customer experience innovation.

With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences.
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