|Job Ref:||115eaac44||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||Ontario||City:||Blue Mountain||Address:||Post Date:||23/10/2016 09:17|
As part of the Member Reception team, the Member Experience Associate provides the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal skills, ensuring our Members and Guests receive an extraordinary travel and vacation experience. This is a temporary 12 month position. Responsibilities:Embraces the Club's Best Practices in helping our Members create the best vacations of their livesEnsures all Members and Guests are welcomed and registered and acts as an ambassador of the ClubProvides concierge servicesEnsures all duties on task list are completedLiaises with Vacation Home Quality, Maintenance, Sales and Marketing departmentsPerforms cash handling dutiesCover night audit shifts as required •Keep track Member Reception inventory (e.g. Cooks Closet, DVDs, Collaterals, Office Supplies) •Maintain the Member Reception bulletin boardCoordinates Club animation and eventsPerforms other related duties as required Qualifications:Previous front desk/reception experience an assetGuest service experience preferredAdministrative and computer skills are assetsExcellent communication skills, both spoken and written are essentialProven attention to detail requiredMust be willing to work a flexible schedule including evenings and weekends Take the next step to a rewarding career and apply today! We offer a competitive benefits package and a FUN work environment!
Diamond Resorts International® is a worldwide leader in hospitality and vacation ownership. We are committed to providing every member, owner and guest with the hassle-free, relaxing, memorable vacation holiday experience they deserve. We aim to consistently exceed expectations with high quality resorts and industry-leading hospitality.
ABOUT DIAMOND RESORTS INTERNATIONAL
Diamond Resorts International® (NYSE: DRII), with its network of more than 330 vacation destinations located in 34 countries throughout the continental United States, Hawaii, Canada, Mexico, the Caribbean, South America, Central America, Europe, Asia, Australasia and Africa, provides guests with choice and flexibility to let them create their dream vacation, whether they are traveling an hour away or around the world. Our relaxing vacations have the power to give guests an increased sense of happiness and satisfaction in their lives, while feeling healthier and more fulfilled in their relationships, by enjoying memorable and meaningful experiences that let them Stay NA
Diamond Resorts International® manages vacation ownership resorts and sells vacation ownership points that provide members and owners with Vacations for Life® at over 330 managed and affiliated properties and cruise itineraries.