|Job Ref:||475e97ef2||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||Ontario||City:||Belleville||Address:||Post Date:||09/10/2016 23:28|
Convergys is currently looking for talented people to join our growing organization - people just like you! If you are passionate about delivering excellent customer service and enjoy upselling additional products/services - then we've got just the job for you: $12.75 per hour (min) + sales commission can potentially boost your earnings up to $20 per hour In this role you will provide outstanding customer sales and service to clients of a major North American company (incoming calls).Reliable schedules that allow for life-work balanceIntroductory, 5 week training programBonus earnings: sales commissionComprehensive benefits program (medical, vision, dental)RRSP contribution planTuition reimbursement programHigh-energy, respectful and fun work environment Successful Candidate Skills and Competencies:Greet customers with a professional, polite and warm manner;Display a positive 'can-do' attitude and demonstrate commitment to delivering outstanding customer service;Promote products and services relevant to customer needs and wants;Possess excellent communication skills and the ability to establish a conversational rapport to quickly determine customers' needs and interests;Be able to express empathy and utilize negotiation skills to resolve complex situations and co-operatively problem solve with the customer;Think conceptually when addressing customers' issues;Able to identify opportunities to promote the value of products and services;Adapt easily to change, comfortable working in a continuous learning environment;Demonstrate efficient attention to detail;Accurately utilize resources and tools to meet the customers' needs. Convergys - it's where your new career begins!
Convergys is a $3 billion dollar company with offices world-wide. We are a resourceful, industry leading organization, where ingenuity and caring employees help transform customers into our clients' fans.
We are the "Provider of Choice" to some of the world's leading technology, computing, retail, telecommunications, entertainment/media, and financial services NA translates into exciting perks and opportunities for you!
Convergys Associates enjoy full-time hours, very competitive rates of pay, benefits, an EAP program, a RRSP contribution plan (a.k.a. free money for retirement!!), BONUS earnings - and an awesome working environment!