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2nd Line IT Support Engineer - German Speaking job in Liverpool

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Job Ref:  69212458
Employer:  My Job Matcher
Country:  United Kingdom
City:  Liverpool
Post Code:  L13
10/10/2016 16:33
Job Title: 2nd Line Support - German SpeakingSalary:130 per day Ltd Co or 25k PAYEContract: 12-18mthsLocation: LiverpoolWe are looking for 2nd Line Support Engineers to join an existing Service Desk based in the centre of Liverpool, working for a large telecoms NA is a multi-Lingual desk and fluency in German is essential for this vacancy. You will have excellent customer service skills and at least two years' experience in a 2nd Line support role. Tasks and Responsibilities will include:Supporting desktops, laptops, printers and various peripherals Responding to hardware and software service calls and ensure SLA targets are achievedFloorwalking to support 1st Line AnalystsAbility to train and guide junior members of the teamTroubleshooting hardware, software and network problemsMS exchange, Active DirectoryWin 7, 8, 10 / Office 2010Office 365 ExchangeTCIP/IP, VPN, Routers, Switches, FirewallsFamiliarity with mobile technologies
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