|Job Ref:||116400SAM||Employer:||Morson International||Country:||United Kingdom||City:||England||Address:||Post Date:||10/10/2016 20:08|
Our client is looking for a Hire Desk Administrator for a 2 Month contract position based in Hatton, Warwick.|
The role will involve supporting the Hire Desk in processing craft check sheets and raising reactive notifications. This will enable the delivery of innovative solutions to improve the smooth transition of Hire Desk and drive their aspirations/key deliverables forward. This role will help support the Hire Desk to safely implement processes to maintain and improve a fleet of workboats and other assets managed via Hire Desk.
The Main Responsibilities for the role:
+ Using MS Excel/PowerPoint compile data and produce reports, spreadsheets and graphs to represent data. Assist colleagues in production of documentation as required by the business.
+ Maintain defined systems of manual and computerised records ensuring a high level of organisation and speed/ease of information retrieval.
+ Deal with routine enquiries from customers, suppliers and a wide range of colleagues through effective communication either verbal or written. Take messages or impart information as required acting appropriately at all times. Recognise and escalate issues which you cannot deal with to relevant person in a timely manner, ensuring compliance with standards set for customer contact to ensure customer queries are dealt with effectively and closed satisfactorily.
+ Accurately sort and allocate mail. Where appropriate respond to incoming/outgoing correspondence.
+ Raise SAP notifications as required following customer calls.
+ Co-operate with and support colleagues from within your team.
+ Co-operate with and support colleagues from other teams, business units and central functions.
+ Deal with internal and external enquires in a professional manner providing appropriate information and guidance.
The Successful candidate will have
+ Basic general education including literacy and numeracy qualifications.
+ Experience of Customer Service/Administration/Telephony.
+ Proficient in the use of a personal computer and business applications software eg MS Office.
The Hours of work will be 8am to 4pm Monday to Thursday and 8am to 3.30pm on Fridays. (30mins Lunch)
Salary will be based on £17,000 pa pro rata.