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Responsive Repairs & Voids Supervisor - Social Housing job in Luton

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Job Ref:  204763951
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Luton
Post Code:  LU3
Salary:  £30000 - £31000/annum van, fuel card, mobile, CO
11/10/2016 03:22
A Social Housing Contractor that has been established for well over 30 years and are one of the leaders in providing all maintenance have key requirements for a Responsive Repairs & Voids Supervisor to work out of their Luton office.

As a Responsive Repairs & Voids Supervisor you will be responsible for:

* Reporting to the Responsive Maintenance Manager, to effectively supervise multi skilled operatives and subcontractors on a daily basis for the successful delivery of Responsive Maintenance and Void works. Ensuring Key Performance Indicators (KPI's) are met or exceeded.

* To ensure that all Responsive Maintenance, Voids works and associated Project works are carried out in the correct time frame and are to the correct standard, quality and delivered within budget.

* To communicate with the operational teams, subcontractors and residents, ensuring that targets and quality controls are met at all times.

* To be part of managing the emergency call out team and monitor follow on work and performance.

* The timely organisation of works and resources to ensure the smooth and efficient running of the Responsive and Voids Department to meet or exceed all KPI's.

* Be available for cross cover in times of annual leave and sickness with additional duties.

* Processing/counter signing Responsive Maintenance and Voids certificates.

* Undertake necessary training for your role as and when required.

* To assist in the monitoring of budgets, on the overall Responsive Maintenance and Void works programme.

* Ensure any complaints are managed and dealt with in line with AHG policies.

* Liaise with the Planner's to review productivity of direct labour and to identify any trends that may occur, review operative skill sets and any zoning issues.

* Assess van stock requirements and ensure procedures for replenishment are followed; liaising with your line manager/commercial team in recommendations for changes.

* Also ensuring any pre site surveys are carried out and any specialist plant, scaffolding or materials are arranged in time for commencement of works.

Essential as a Repairs & Voids Supervisor:

* Experience within construction/building maintenance and basic knowledge of Health and Safety.

o Experience of working within time and budget restraints.

* Co-coordinating or planning the day to day operational work of others and carrying out performance reviews of staff would be advantageous.

* Good geographical knowledge.

* Full driving licence.

* Understanding of customers both internally and externally and demonstrated experience of delivering a high quality service.

* Carpentry and building experience
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