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Software Systems Support Engineer (Production Support Team) job in Groton

Engineering Jobs with General Dynamics US
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Job Ref:  8118
Employer:  General Dynamics US
Country:  United States
County/State:  Connecticut
City:  Groton
22/10/2016 05:09
The Electric Boat Production Support Team assists the Design and Engineering community by investigating problems and providing solutions with a focus on Teamcenter/NX, CATIA/CDM as well as other CAD Platforms. Production Support Engineers are expected to quickly and accurately respond to user concerns by thoroughly defining the issue, engaging all people and equipment necessary, determining the best course of action, reporting to all levels of management and take all necessary action to implement solutions. The Production Support Team is responsible to ensure the development of consistent engineering and design processes and the accurate and thorough sharing of information with coworkers and all other departments in the resolution of problems. The Production Support Team also participates in the development of new capabilities. In this role Production Support Engineers are expected to gather functional requirements, assist with the development of training bulletins and provide targeted support for new or enhanced software applications. The ideal candidate will enable productivity by providing application support, tool and process automation, testing and recommending new tool versions and technologies for Submarine Engineering and Design groups to achieve goals and objectives.
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