Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

International Field Support Technician job in Milton

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  68555824
Employer:  My Job Matcher
Country:  United Kingdom
City:  Milton
Post Code:  OX14
11/10/2016 16:28
Job Description Job Title: International Field Support Technician x2 Department: Operations Reports to: Head of Customer Support Location: International Salary: 25k-30k dependant on experience, daily travel allowance, and other costs associated with travel ie: flights, taxis and hotels will be covered Job Purpose & Context The job holder will be a member of the Service & Support team and will be based largely overseas at high profile customer sites. He/she will be an excellent communicator and will ultimately ensure that P2is complex and innovative technology is upgraded and maintained efficiently and within the parameters of the Service Technical documentation. All upgrades and Field Service notes will be completed in a timely manner and to the strict Work Instruction and Operational Procedures as set out by the Head of Customer Support. The job holder will work independently but also operate as part of the larger team of engineers. He/she will have daily contact with the customer and will ensure the compliance to quality standards such as P2is QMS and ISO9001:2008 and to ensure all required documentation is completed accurately and submitted on time. Our machines are very clearly specific to P2i as they are based on a large family of patents. Given the unique nature of P2is products and processes, each installation, upgrade and support of our machines is also unique. This position is a critical role in our organization as it is key to ensuring our machines are kept upgraded and to the latest specification as released by our in-house engineering and R&D teams. We therefore require the services of adaptable Service Technicians to be willing to travel constantly on a global basis to upgrade and maintain our machines on customer sites. Their considerable knowledge of our products, processes and application which they acquire over the course of their employment with P2i will prove invaluable in this role as will communication with the engineering and R&D teams. Main Responsibilities The upgrade and implementation of Field Service Notes at customer sitesMachine maintenance & supportCompletion of Support documentationEffective liaison with the customer ensuring customer satisfaction and minimum downtime Additional Responsibilities Assist Global Operations in Field Support activities. Assisting the Engineering and R&D teams in projects and activities as and when required. Key Relationships and Interfaces Site Customers Members of the Global Operations team Engineering team R&D team Academic Qualifications HND / HNC in Electrical / Electronic Engineering Essential Experience & Skills Minimum of 3 years experience in a Service & Support role covering the following:- 3 phase electrical engineering in an industrial environment Vacuum processing technology / semi-conductor industry Customer involvement. Must have excellent verbal communication skills A proven ability to understand and interpret electrical & technical documentation Must be PC literate and demonstrate a good working knowledge of MS Office. Ability to work overseas for extended periods of time and additional hours as required Ability to understand electrical wiring diagrams Desirable Experience & Skills Physical Vapour Deposition (PVD) Vacuum processing technology / semi-conductor industry Machine maintenance Machine testing protocols Key Performance Indicators Meeting deadlines of project milestones Daily and weekly reporting activities Updating of the Service & Support Database Ability to deliver to specification To apply for this position, candidates must be eligible to live and work in the UK without Visa restrictions
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software