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Service Engineer job in Bexley

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Job Ref:  68564048
Employer:  My Job Matcher
Country:  United Kingdom
City:  Bexley
Post Code:  DA5
11/10/2016 16:31
UCC is Japans largest producer of coffee and is responsible for 2bn annual sales turnover globally and 7,300 employees, including 30+ Q-graders and World Siphonist Champions. It supplies some of the worlds leading companies in retail, out of home and industrial markets and owns successful retail and out of home brands. Role Purpose: Promote the UCC brand by responding to reactive and service call requests by working in professional, efficient and thorough manner for a broad range of clients ranging from high street independents to national brands and NA: Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working NA work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer NA proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept NA with all on-site arrival procedures, by making contact with a manager/supervisor on site to introduce yourself and seek permission to commence work on NA to Health and Safety procedures, undertaking risk assessments to ensure that it is safe to work and bring any risks to the attention of the company NA all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client NA in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager NA agreed spare parts stocks via hand held unit to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory. Knowledge, Skills & Experience: A confident individual with a passion for customer serviceExcellent understanding of coffee quality and associated equipmentDemonstrates strong problem solving skills with an electrical mechanical backgroundComputer literate with a clean driving licenceSelf-motivated with a flexible approach to work, location and hours (Required to work 1 in 4 weekends) Salary: Up to 30k + Overtime + Company Vehicle + 25 days Holiday + Pension + other Company benefits. The Business: UCC Coffee UK & Ireland has been operating in the UK coffee market for over 20 years. We eat, sleep, love and drink coffee. We understand every small but important detail that goes in to brewing a great coffee and delivering an extraordinary coffee experience. Weve used this knowledge to create a market-leading total coffee solution, to help our customers be outstanding in a fiercely competitive market
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