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Support and Service Engineer job in Southampton

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Job Ref:  68575021
Employer:  My Job Matcher
Country:  United Kingdom
City:  Southampton
Post Code:  SO14
11/10/2016 16:35
Support and Service Engineer70% site based (Southampton) and 30% travelWorking for an expanding division of a hi-tech engineering organisation you will provide hands on technical support whilst also providing a site based technical intermediary between the customer and the company. The role would be a good match for an engineer who loves working with new technology and hi value capital equipment but also has the ability to be able to offer expert support to a range of different customers. Responsibilities will include:- Offering support by telephone, email and on-site to any faults with customers machinery including fault finding, field repairs and installations.- Travel to sites across Europe, USA and Asia to help with any service responsibilities.- Provide commissioning support to integrators.- Work closely with the global product support response helpline.- Participate with the development of new products and new product integration.- Cooperate with any internal teams on any product enhancements and requests into engineering and business development.- Always try to ensure customer satisfaction across the NA this role you will need:- Experience of working as a service engineer from an electronics based hi value capital equipment background.- At least 2 years experience of working in a product support team environment.- An engineering based qualification.
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