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Contracts Supervisor - Air conditioning/Gas - 38-41K plus bens job in Dartford

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Job Ref:  68581396
Employer:  My Job Matcher
Country:  United Kingdom
City:  Dartford
Post Code:  DA1
11/10/2016 16:37
Due to significant growth our client are recruiting for an experienced Contracts Supervisor to support our Engineering and Contracts Manager teams. The chosen candidate may be required to work additional hours to ensure works are completed within the time frames allocated. Responsibilities: The purpose of the role will be to work with our clients and M&E engineering and fabric staff on site to maintain service delivery and quality of service as per our contract with a pro-active approach. In addition to working as a fully qualified Heating/ Air-conditioning engineer for the clients of your Contracts Manager, the successful candidate will: Provide day to day management, support and assistance to the field based engineers to enable them to complete their daily duties, as well as visiting clients and mobilising NA technical support and knowledge to engineers within their NA carry out planned maintenance work in accordance with the NA problematic jobs and resolve issuesProvide client liaisonWork alongside the Contracts Manager to produce quotations, reports and carry out NA and run Small projects where requiredCarry out audits on other engineers worksBe involved in conducting regular team meetingsHelp resolve all contract related problems, ensuring KPIs are met and must adhere to the Company's operational and safety standards at all NA and liaise with engineers ensuring efficient and effective completion of planned and reactive jobs, as well as complete the relevant paperwork and/or electronic NA will be expected to attend regular client meetings in order to build a strong customer NA must have excellent communication and interpersonal skills with experience of dealing with clients at all NA that all works are managed to achieve client satisfaction at all timesTo ensure that all technical procedures are fully adhered to ensuring compliance with accreditationsComplete all paperwork accurately and submit on NA ensure that field based engineers adhere to all Health & Safety at Work Regulations andTo carry out site inspection and compliance visits to ensure that operatives comply with allPerform to agreed KPIs for the role Skills/Essentials A minimum of 3 years experience in a similar role although engineers without experience will be considered Supervisory experience and knowledge of running NA commercial awareness, needs to be able to maximise profits and minimise costsCan demonstrate strong communication and organisational skillsStrong Problem solving and Technical SkillsEngineer assessments and Tool box talksCarrying out quality control checks and pre and post NA regular technical reports for clients / quotationsThe ability to prioritise workload IT literate - able to use MS office and outlook. Be able to create and use spreadsheets and use of our PPM system will be required (note a laptop will be issued)In date Commercial and Domestic Gas qualifications/ Refcom registeredAble to demonstrate excellent technical knowledge of the Gas Safety Installation Use Regulations 1998Ability to communicate with and manage field based workforceResults and customer service focusedCurrent clean driving licenseConfidence to work across all levels of the businessAvailable to work overtime should it be requiredTake responsibility - for tasks and responsibilities where as an individual or as part of the Engineering Management team Other Information Working hours Monday - Friday, 8am - 5pmInclusion on the callout rota as an engineer and a callout manager25 days holidayCompany Vehicle, mobile phone and laptopPension scheme availableHealthcare scheme available after two yearsProgression and training available This position is also subject to a DBS NA commitment for overtime (min 2 Saturdays per month)
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