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AV/VC Support Engineer job in Staines-upon-Thames

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Job Ref:  68582775
Employer:  My Job Matcher
Country:  United Kingdom
City:  Staines-upon-Thames
11/10/2016 16:38
One of the worlds largest Audio Visual/Video Conferencing System Integration companies have an active requirement for an AV/VC Engineer onsite at a global software company based in Staines. A good understanding of a variety of Audio Visual/Videoconferencing products including; Polycom Video, Cisco Telepresence, Crestron, AMX, Skype and other AV room support kit. The main duties and responsibilities of this role include: Providing Videoconferencing support for executive staffSetup and monitor callsAdvanced troubleshooting of any issues; checking cable connections, rebooting/upgrading codecs, logging into servers, downloading system NA and configure codecs Provide personal training with the use of the videoconferencing equipment upon requestInstallation of AV/VC equipmentProvide in-room AV assistance when required. Skills Required Strong working knowledge of Polycom video conferencing systemsExperience with support of executive staff and briefing centreBasic to intermediate networking conceptsWorking knowledge of Skype for Business, MS O365, Outlook, PCs and MacsAttention to detailMaturity, especially when under pressureExcellent organisational skillsAbility to work well and confidently in unfamiliar surroundingsExcellent Customer Service Skills and confidence when dealing with customers at all NA site may change daily or weekly and at short noticeAbility to work well as part of a small team or on your ownExcellent time management and personal skillsExcellent verbal and non-verbal communication skillsInfoComm CTS certification would be advantageous A great opportunity to work for a company that train and grow their staff, whilst offering career progression. Apply now!
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