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Utilities Planning Manager job in London

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Job Ref:  68586071
Employer:  My Job Matcher
Country:  United Kingdom
City:  London
Post Code:  WC1A
11/10/2016 16:39
Utilities Planning and Performance Manager required to lead and inspire a team of utility planners. Your responsibility as a team manager will be to ensure the utilities operatives have a clear understanding of their alloted projects and understand their contribution towards SIM, CSAT, Customer Journey and Performance SLA's. They will embrace a culture of continuous improvement and excellence in service provision. They will ensure their team of Planners provide effective case management and resolution of issues, ensuring efficient utilisation of field teams, delivering outcomes to an internal or external customer's satisfaction, with customers kept up to date. Proactively manage the balance of customer/operational SLAs and efficient use of resources. They will ensure streetworks and safety compliance is delivered.
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