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Technical Author / Technical Writer job in Telford

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Job Ref:  69059484
Employer:  My Job Matcher
Country:  United Kingdom
City:  Telford
Post Code:  TF4
11/10/2016 16:41
AVF are the UKs leading AV furniture and wall mount brand, and our products are available through many of the worlds biggest and best retailers. You have an opportunity to become our new Technical Author / Technical Writer, working closely with product and graphic designers within our innovations team you will oversee the creation of manuals and instruction guides that accompany all of our products. You will be part of a fun and dynamic team who share a passion for our products and providing great customer service. The role: As our Technical Author / Technical Writer you will develop an understanding of our products and their application and then design and write documentation to explain it to users. You may also provide this information in various other forms including interactive tutorials, video, illustrations and graphics. Key tasks: Coordinating and preparing illustrations, indexing and cataloguing material, copy-editing, utilising translation services, reading and checking BOMs and engineering drawings. Creating, updating and storing instruction manuals for a wide range of products utilizing Adobe Indesign, Adobe Illustrator and SolidWorks composer or for legacy work CorelDRAW. Working with the Web Manager to ensure online instruction manuals are up to date. Creating illustrations and technical guides to help explain complex packaging methods. Following and maintaining style guides for documentation. Supporting our Engineering, QA and Consumer Support teams where necessary. Assisting consumers and customers with installation questions via our helpline. Job Requirements: Previous experience in a similar role creating instruction manuals for consumer products. Basic understanding of Mechanical design. Excellent English language skills, both written and spoken. Ability to work efficiently and accurately whilst under pressure. Team player who can work on their own initiative and the ability to multi-task. The job will entail using Adobe Indesign, Adobe Illustrator and Solidworks Composer (3dvia) experience with one of these is a must have skill. Experience in CorelDRAW would be beneficial. This is a superb opportunity for a hard-working and positive individual to join a rapidly expanding, international company as our Technical Author / Technical Writer. Excellent rewards available with the chance to develop your career and progress as the department grows. This is a full time role based in Telford. Salary negotiable depending upon experience.
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