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Branch Assistant job in Birmingham job in Birmingham

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Job Ref:  119570GGA
Employer:  Morson International
Country:  United Kingdom
City:  Birmingham
11/10/2016 20:11
Job Description â€" Branch Assistant
* Sales Acumen - selling products, dealing with complaints, queries, product info
* Indutrail Environment - experience in ScrewFix, B&Q, Wicks environment is ESSENTIAL
* Sap is a major advantage
* Need someone committed to the role, someone loyal, proactive and eager to be in this sort of industry.
Interviews to be held as soon as possible.
Background regarding industrial environment: This role in not a traditional office based role â€" it’s a mixture of various roles to include:
Answering telephone calls incoming from customers and potential customers and providing information, taking messages, dealing with queries and quotations in a confident and knowledgeable manner. This is a busy branch and the telephone calls incoming during the day are constant.
Cash Handling
Completing reports which are downloaded regularly â€" updating data and speaking to customers over the phone.
Taking orders over the phone (and face to face) and providing pricing
Type up quotations, quote over phone,
Liaise with accounts people,
Candidates should possess the following attributes:
Confident in a busy environment
Pick up new skills quickly and not be afraid to ask questions
Instil confidence when speaking to customers
Previous customer service (face to face and telephone) coupled with PC skills
Candidates should like variety of work and multi-tasking: it is a pressurized environment so must be adaptable/flexible to take on various roles within a small team. This is a “hands on†role which is extremely busy and requires a self started and someone who is motivated to get the job done!
For the right candidate this could be a long term role, and there could be a possibility of the role becoming permanent in the future. Whilst this is not guaranteed, suppliers should only submit candidates that can commit longer term or who are flexible and will consider the temp to perm route
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