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Visual Equipment and IT Officer job in London

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Job Ref:  57540081
Employer:  Direct Solutions
Country:  United Kingdom
City:  London
11/10/2016 23:04
Job Description:

Main Purpose of Position The Visual Equipment and IT Officer is responsible for the management of EIA's visual equipment, images and video, especially the ongoing development and use of our Digital Asset Management (DAM) software. The role also includes a large element of IT work, mainly as a 'first responder' and as liaison with our IT support company. Specialist / Technical EquipmentManage all visual equipment (cameras/video cameras/audio) within EIA, regularly update insurance records to reflect equipment purchasesEnsure all equipment is in working orderMaintain and improve current booking system for audio/video equipmentCollaborate with campaigners before and after field trips, set up required equipment before departure and check for damages on return using in-house booking systemAdminister purchase order forms and issue invoices for equipmentPlan and schedule photographic/video equipment purchases within Comms teamWork within agreed departmental expenditure budgets and in accordance with budget management systems ITManage day-to-day IT issues, liaise with staff, solving problems quickly and efficientlyEscalate unresolved issues to external IT support when requiredAuthorise IT requests from staff and ensure completion in allotted time frameLiaise with IT account manager on monthly basis, check targets are met and any performance issuesPlan IT improvements and how they can be best accomplished within allocated budgetWork on solutions for a mixed platform office, enabling all users to share and collaborate data across one platformEnsure backups are maintained across all servers and mitigate any problems that may occurImprove security and assess network infrastructure for threats; ensure all virus software is updated and workingCreate an update strategy for office computersWork on solutions for large data storage and archivingAudit all IT subscriptions for renewals and terminationsAdvise office on IT purchases, laptops and peripherals Digital Asset Management (DAM)Responsible for all administration and design of the DAM within EIAAdd and remove external users when required and audit Asset usageRegular communication with DAM support team on updates and securityCreate and set workflow standards for cataloguing of assetsResponsible for metadata accuracy and guideline adherenceDesign and configure future metadata models, while maintaining current systemWork closely with staff to ensure efficient asset delivery and adherence to guidelinesGuide and facilitate end users to with search, retrieval and uploading of assetsEstablish guidelines for, and assist in, office trainingFacilitate the transfer of EIA materials to other secure storage using hard drives, FTP, shared drives and other methodsAnalyse EIA content for the presence of personally identifiable information and other confidential and sensitive information; redact and otherwise restrict access to this informationDevelop procedures for archiving tape and slide materials according to professional standards, implement these procedures and train staff where neededParticipate in the creation and maintenance of documentation and policies for arrangement and NA with external footage and photo licence requests Strategic PlanningParticipate in the Communications departmental planning process to identify clear goals and strategic objectivesContribute towards the identification and implementation of ways to further integrate the work of the Communications department with both Campaigns & Fundraising departments
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