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Customer Service and Client Care - Representatives job in Burnaby

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Job Ref:  07b38ab112
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  British Columbia
City:  Burnaby
11/10/2016 23:08
Job Description:

FrontLine Group (FLG) is rated one of the most dynamic, professionally trained organizations in the customer service industry today! Graduates from the FLG customer service training program possess expert communication skills, enabling them to address and resolve the needs of our valued customers. In a vast majority of cases, this is accomplished within a single phone call. FLG is seeking people who want to learn how to deliver excellent customer service. Our three week training program, followed by two weeks of side by side coaching will start you on your journey. We offer competitive base pay, bonuses, benefits, free gym membership and a fast-paced work place, focused on developing leaders! Job Description: In this role you will do it all: customer service, local area marketing, collections. In our company, the brighter you shine, the more training and personal development you will receive. Qualifications: • You are committed to delivering exceptional service and promoting client loyalty • You have a positive attitude and outstanding, adaptive communication skills • You enjoy working in a team-focused and collaborative office setting • You have successful call centre experience • You thrive in a changing, fast-paced environment Additional Information: With offices around the world we provide opportunities to grow and develop with this division, or transfer to many other divisions, like Finance, IT, Human Resources, and Sales. About FrontLine Group: FrontLine Group provides, customer-focused solutions to clients across North America, delivering superior one call, customer focused, solutions. We represent the best companies in Canada, and ensure their customers receive service that exceeds expectations. • Our Client Industries: Telecommunications, Oil and Gas, and Financial Institutions • Website: NA • Founded: 1921

Company Description:

FrontLine Group (FLG) is a Business Process Outsourcing subsidiary of CBV Collection Services Ltd. FLG takes pride in the organizations individualized business entity and has created a dynamic organization with a culture that has employees looking forward to coming to work. FLG provides first party, customer-service solutions to clients across North America, including TELUS.
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