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Helpdesk Supervisor job in Leeds

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Job Ref:  204776527
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
County/State:  Yorkshire
City:  Leeds
Post Code:  LS7
Salary:  £22000/annum
12/10/2016 03:16
Helpdesk Supervisor Leeds - £22,000 Permanent

My client is a leading provider of facilities services and has an established portfolio of contracts across the UK. Based in Leeds, they require an experienced Supervisor/Manager to oversee a busy FM Helpdesk ensuring SLA's are adhered to and KPI's achieved.

You will lead a small, experienced and established team in dealing with incoming building maintenance and equipment failure calls from across the site and allocating resources as necessary.

You should have demonstrable experience in advising staff and planning, implementing processes and possess excellent man-management skills. You will have previous FM Helpdesk experience or have a call centre background and have the capacity to digest information quickly and adopt flexible working practices.

To apply for this opportunity please contact Rob on (Apply online only) or forward your CV
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