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Resident Liaison Officer job in Aldershot

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Job Ref:  204775471
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hampshire
City:  Aldershot
Post Code:  GU12
Salary:  £23000/annum 23000 + Package
12/10/2016 03:16
Resident Liaison Officer

My Client is a large building maintenance contractor specialising in carrying out planned and reactive maintenance, refurbishment programmes and specialist projects on Social Housing properties across the UK.
Due to increase in work load they are recruiting for an experienced RLO to join their team in Aldershot.

To apply for this role you MUST have:

- At least 2 years experience in the RLO field
- A clean driving licence

You duties will be:

Act as first point of contact for residents.
Liaise with surveyors, clients, clerk of works to ensure works are carried out to specification.
Ensure residents are kept informed of the progress and inform them of changes via letters and visits.
Help plan and deliver literature given to tenants.
Carrying out Surveys
Responsible for managing and resolving difficulties and complaints regarding the works by liaising with all parties involved.
Daily visits to Residents
Deal with any complaints
Update the tracker
Ensure disruption to tenants kept to a minimum and that they are satisfied with the works carried out.
Identify tenant's individual needs.
Involved in the efficient management of H&S and Quality Assurance Systems.
General ad hoc duties
This is a Permanent position paying £23,000 per annum.
A van, fuel card and uniform will also be provided.

To Apply - Resident Liaison Officer

Please contact Gerry Adams for a confidential chat (Apply online only) or submit an updated CV for consideration
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