|Job Ref:||204775513||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Hertfordshire||City:||Hemel Hempstead||Address:||Post Code:||HP2||Salary:||£25000 - £35000/annum £25-35K doe + Bonus + Gd benefits||Post Date:||12/10/2016 03:35|
2nd Line Network Support Engineer needed based in Hemel Hempstead.|
You will be responsible for managing incidents, talking to clients, 2nd line troubleshooting complex technical problems, escalating & leading major incidents, implementing changes. You will be interacting with customers and vendor teams on a daily basis so good communication skills are essential.
You will have experience supporting and troubleshooting Cisco networking and Windows hosting platforms.
Cisco routers, switch, and firewalls
Exposure to supporting IP Telephony
Windows Server 2008 and 2012
Exposure to Linux - desirable
You must be at least CCNA Certified to be considered and you must be happy to working shift patterns.
Please send in your CV if you have the above skills