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2nd Line Network Support Engineer job in Hemel Hempstead

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Job Ref:  204775513
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  Hemel Hempstead
Post Code:  HP2
Salary:  £25000 - £35000/annum £25-35K doe + Bonus + Gd benefits
12/10/2016 03:35
2nd Line Network Support Engineer needed based in Hemel Hempstead.

Job purpose:
You will be responsible for managing incidents, talking to clients, 2nd line troubleshooting complex technical problems, escalating & leading major incidents, implementing changes. You will be interacting with customers and vendor teams on a daily basis so good communication skills are essential.

Skills required:
You will have experience supporting and troubleshooting Cisco networking and Windows hosting platforms.
Cisco routers, switch, and firewalls
Exposure to supporting IP Telephony
Windows Server 2008 and 2012
TCP/IP troubleshooting
Exposure to Linux - desirable
You must be at least CCNA Certified to be considered and you must be happy to working shift patterns.

Please send in your CV if you have the above skills
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