|Job Ref:||204773622||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Buckinghamshire||City:||Milton Keynes||Address:||Post Code:||MK9||Salary:||£26000 - £30000/annum||Post Date:||12/10/2016 03:35|
My client are looking for a Service Desk Consultant to join their HQ in Central Milton Keynes.|
Responding to functionally escalated incidents logged on the incident management system to ensure incidents are resolved within SLA whilst providing help and support to peers.
Educated to GCSE in Maths and English.
Good knowledge of IT platforms, equipment and applications.
Proven Customer service skills (SDI preferred).
Desirable: 2-3 years in Managed Service Provider environment; Industry recognised qualifications - MCP, MCSA, CCNA etc.
This role will involve shift work with occasional nights