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SAP IS-U Analyst job in Newtownabbey

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Job Ref:  204771793
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Newtownabbey
Post Code:  BT36
12/10/2016 03:35
About Capita | Managed IT Solutions

Capita Managed IT Solutions is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.
We are a leading IT services company that provides cloud based and infrastructure services to public, private and third sector organisations and specialist managed IT services in the education, government, utilities and charities sectors.

We work in partnership with our customers to gain a deep understanding of their organisation and then create a technology strategy to support transformation, drive operational efficiency and reduce costs. Making IT work better for customers is our ultimate goal.

About the role

Reporting to the Application Services Team Leader, the successful candidate will be responsible for developing and supporting IT applications for Capita's key customers in the utility sector.

* Ensure timely delivery of all assigned work packages:-

* As agreed with Team Leader;
* In accordance with underlying Service Level Agreements (SLA's);
* In compliance with company quality standards.

* Develop, test and implement software fixes for reported defects;
* Develop, test and implement application enhancements that fully meet customer requirements;
* Where applicable, work with 3rd party suppliers to investigate and resolve reported defects;
* Maintain Development / Test, Production and Disaster Recovery Environments;
* Respond to customer queries and FAQ's;
* Provide advice and guidance to customers on the day to day running of their IT systems;
* Develop good working relationships with customers, other team members and 3rd party suppliers;
* Provide out-of-hours support on a rota basis;
* Provide support for new SAP related bids and proposals;
* Provide support for projects that fall within your area of expertise.

Your experience will include:

* Educated to 3rd level standard in an IT related discipline;
* Minimum of 5 years' IT experience working in a challenging project and / or support environment;
* SAP IS-U experience;
* Software development background;
* Security Clearance / CRB Clearance will be required for the successful candidates(s).

All candidates must be able to demonstrate a pre-existing right to work in the UK. Documentary proof will be requested at interview.

Desirable Criteria:

* SAP IS-U Billing;
* SAP IS-U Metering.

All candidates must be able to demonstrate a pre-existing right to work in the UK. Documentary proof will be requested at interview.

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you XX day's holiday, discretionary annual bonus, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us
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