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432 - 1st - 2nd Line Support Engineer - Service Desk - Harrogate job in Harrogate

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Job Ref:  204771132
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Yorkshire
City:  Harrogate
Post Code:  HG1
Salary:  £22000 - £23000/annum £23,000 + Bens
12/10/2016 03:36
Are you looking to enhance your current skills/experience and develop your career in a challenging IT environment? This role would be perfect for someone wanting to take a step into a company with guaranteed progression. A strong regional and global brand gives this company the ability to attract and retain the best staff in the Harrogate area.

As an IT Support Assistant you will use your expertise to manage in house customer technical support issues and provide remote support to field based employees and international offices. Ensure customers are provided with a high level of support and using your initiative, you will develop solutions to meet new customer requirements.

Required Experience:

Experience of providing technical support in a multi-site Microsoft Windows Domain environment. With your strong organisational skills,

Have an excellent attention to detail and the ability to multitask, prioritise and meet deadlines under pressure.

Technical Requirements

Essential skills:

Strong Windows operating systems technical understanding.
Good understanding of Windows domains and Active Directory
Personal passion in computers e.g. experience of building PCs at home
Understanding of TCP/IP Networks, Firewalls, Patching, DNS

Desirable skills: - will be trained if you do not have these skills currently

Good understanding of Windows Server 2008 and 2012 R2
Understanding of Backup Systems
Advanced Networking skills VPN, VLANS, ISCSI, VOIP
Linux command line skills
SQL Skills and Report writing
Scripting skills in VBscript, PowerShell or C#
Thin Clients and RDS
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