Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Application Support Consultant - Software House job in Epsom

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204770644
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Epsom
Post Code:  KT17
Salary:  £28000 - £35000/annum + Benefits
12/10/2016 03:36
Application Support Consultant required to join expanding Software House in Epsom.
To provide consultancy, implementation, training and support services to customers working in the Products team.

Ideally you will have worked in a Software House utilising Microsoft Technologies such as SQL Server Databases. However they will also consider other technical backgrounds and will welcome the opportunity to train candidates within their specialist area.

Strong problem solving and analytical skills combined with excellent customer experience gained in a Technology organisation.

Responsibilities include:-
• To own and resolve product incidents in line with agreed procedures and customer SLAs. Managing the escalation and resolution of the most challenging or complex issues if required.
• Regularly analyse issues and customer feedback, and identify improvement opportunities
• To provide implementation services to customers. Delivering solutions to new customers or organising the deployment of upgraded systems or new modules to existing customers.
• Customer meetings, information governance review, local system tailoring, user training and data acquisition
• Support the product manager in the ongoing innovation and development of the products.

If you are looking to work local to home, enjoy customer interaction and going to client site, working in a small team and want to work for a forward thinking organisation, Apply now for further information
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software