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German Speaking Security Analyst job in Reading

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Job Ref:  204770285
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Berkshire
City:  Reading
Salary:  £35000 - £45000/annum
12/10/2016 03:36
German speaking Security Analyst / SOC engineer


£35,000 - £45,000

A global IT Security organisation are looking to add a German speaking Security Analyst to their team based in Reading. The role will see you pro-actively supporting customers to achieve service excellence around their Security issues.

As a Security Analyst/Engineer you will be required to work on a 24/7 rota basis.

Your responsibilities will include:

> Review, resolve and subsequently close service requests/tickets and complete change requests

> Developing a rapport with customers to engender long lasting relationships

> Adhering to escalation and call management processes and procedures

> Providing accurate, succinct and sufficiently detailed documentation of work performed

> Attending industry leading training courses for products, technologies and personal development

> Maintaining, improving and sharing knowledge utilizing in-house tools

> Working as part of a 24x7 shift rota defined by the Com

As a Security Analyst/Engineer your skills and qualifications will include:

> Experience in a similar role, ideally within the IT Security industry

> Excellent TCP/IP networking skills

> Knowledge on any of the following - Firewalls, Content Scanners/ Proxies or IDS systems

> Experience of products from vendors such as Checkpoint, Juniper, F5, Bluecoat, Palo Alto, Cisco, Crossbeam, ISS, Sourcefire

> Knowledge of Unix (Solaris, Linux, BSD) and/or Windows (2000, 2003, 2008)

> Outstanding track record of experience in a highly customer facing role

> Lateral thinking combined with excellent troubleshooting skills

> Having worked in an ITIL environment would be advantageous

> Strong commitment to personal development

> Excellent communication skills both verbal and written combined with a professional telephone manner

> Verbal and written fluency in either German is a must

This is a very exciting and rewarding role within a rapidly growing global organisation who offer a competitive salary, friendly working environment and excellent benefits package
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