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Repair Technician job in Toronto

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Job Ref:  e4a5a516
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Toronto
12/10/2016 23:11
Job Description:

Mobile Klinik is setting the standard for Professional Smartphone Repair and is building a winning Team for our new locations in Toronto We are looking for Technicians to repair smartphones and tablets , and deliver on a best in class customer experience everyday . JOB DUTIES - Test, Diagnose, troubleshoot and repair smartphones and tablets using state of the art equipment in a while you wait, customer facing environment. -Provide repair and replacement estimates for the customer -Communicate with the customer explaining technical issues in an easy to understand manner. -Provide the customer with the complete solution by offering mobile device accessories, product insurance, and Certified Preowned Refurbished devices. -Greet customers and answer phone calls in a professional, courteous ,friendly manner. -Utilize the Point of Sale system to maintain an accurate record of customer information and real time status of customer repairs. -Work with the Team to maintain the cleanliness and professional appearance of the store. QUALIFICATIONS -Strong Aptitude and/ or experience in repairing electronics. -Technical certification or degree in electronics or consumer electronics desireable. -Strong technical ,problem solving and analytical skills . -Expert knowledge of smartphone and tablet functionality both hardware and software. -Work well in a fast paced , team environment. -Comfortable communicating with customers and passionate about the customer experience. -Ability to work flexible retail hours. BENEFITS - Competitive hourly wage with benefits (optional) provided after 3 months . - Comprehensive training provided. - Opportunity to work with the fastest growing Mobile repair retailer in Canada . Lots of opportunity for future advancement as we grow . - Employee discounts on repair and purchases . -The customer and the employees are at the center of everything we do . We would love to hear from you and give you the opportunity to join a new , emerging, dynamic force in the Mobile retail industry !

Company Description:

Mobile Klinik is a proudly Canadian Company with plans to lead the way in the rapidly growing, underserved, Professional Smartphone Repair business . Our value proposition features Free Diagnosis and Quotes, Repairs in less than 60 minutes, Expert Technicians and Premium quality parts and a Lifetime Warranty on parts and labour .

We are building a Best in Class, Winning Team to provide our customers with an experience that they will enthusiastically share with friends and family! If you are Friendly, Influential, Trustworthy, Motivated and have a passion for mobile technology and the Customer than this could be a great place for you to call home .
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