Vacancy has expired
|Job Ref:||7620deb7||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||British Columbia||City:||Vancouver||Address:||Post Date:||12/10/2016 23:12|
Are you a career minded veterinary technician or assistant looking for a new challenge with a great company that has fantastic potential for upward mobility? Are you self-motivated, confident and passionate about helping pets? Do you want to be able to use AND expand your existing medical knowledge? If you answered YES to these questions, then TRUPANION has an exciting full time opportunity as a Claims Specialist in our dynamic claims department waiting for you in our office in beautiful North Vancouver, British Columbia. The Claim Specialist position uses the Trupanion Policy and their exceptional medical knowledge to review medical records, chart notes, lab results, invoices, estimates, etc. in order to make fast and accurate assessments on the eligibility of received claims. The outcome of the claim assessment is communicated to the pet owners via email and phone. In addition to adjudicating claims, Claims Specialists provide outstanding customer service to existing pet owners and veterinary clinics/hospitals relating to any current, future or past claims. This positions offers the option to work from home after establishing a track record of outstanding work performance. Required Qualifications: Exceptional understanding of veterinary medical terminology and medical conditions is required Candidates must have 3+ years of veterinary technician or assisting experience in a clinic/hospital environment Strong preference given to candidates with 5+ years in a clinic/hospital environment and/or licensed technician credentials Strong attention to detail Independent and self-motivated work ethic Experience providing customer service both in writing and over the phone Computer competent with proficiency in Microsoft Office applications Excellent typing and 10-key skills Must be pet-friendly Desired Qualifications: Strong problem solving skills Enjoys a challenge Enjoys sharing current veterinary knowledge and possesses a willingness and desire to increase knowledge base Adaptability Great self-confidence Fluent in Spanish and/or French highly desirable ($1 add'l/hour) Compensation, Benefits and Perks: Compensation - Base Salary of$15.50-$17.50/hour with merit based raises available + exciting bonus potential of up to $200/month and up to an additional $480/quarterEXCELLENT BENEFITS:Extended healthcare premium paid at 100%, including dependentsOvertime/Holiday/Sick time offered2 weeks of paid time off per year to start with increases at 3, 6, and 10 years of serviceYou may enroll one pet with Trupanion with all the bells and whistles with the premium paid at 100%Stock options Schedule - 40 hours/week, varying shifts available: Tuesday-Saturday, Sunday-Thursday, Overnight shifts $2 add'l/hour Shift Differential offered for hours worked between 9pm-5am 10 hour/shift available (4 days/week) Potential to work from home once established with a proven track record of outstanding work performance. BRING your "approved" pet to work-In house dog walking service provided. Locations -North Vancouver, British Columbia. On major transit route close to Phibbs Exchange and just off Second Narrows Bridge Trupanion is a winner of Washington's Best Workplaces 2013 competition. Opportunity for personal growth and UPWARD mobility due to our rapid growth. Please visit our website at NA to learn more! If you would like to take a peek into our Seattle office, take a look at some of our Trupanion YouTube videos:• How to show love to a deaf dog NA• Office dogs do a fire drill! NA **To be considered, applicant must submit cover letter along with resume**
Trupanion is North America's leading provider of medical insurance for cats and dogs. Headquartered in the Georgetown community of Seattle, Trupanion has been named one of Western Washington's Best Places to Work by the Puget Sound Business Journal for the last four years in a row. Our mission is to help the pets we all love get the veterinary care they need. At Trupanion we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.