|Job Ref:||561eec261||Employer:||Direct Solutions - Canada||Country:||Canada||City:||Dartmouth||Address:||Post Date:||12/10/2016 23:18|
EMPOWERED PEOPLE POWERING INDUSTRY Wajax is a leading Canadian industrial products and services provider engaged in the sale and service support of mobile equipment, power systems, and industrial components. Reflecting a diversified exposure to the Canadian economy, Wajax operates through a network of over 100 branches across Canada, with over 2,500 Wajax team members. The Technical Sales Representative - Pumps and Mechanical Repair Services will be responsible for the selling and marketing of Wajax pump products and mechanical repair services solutions and for achieving annual sales targets. This individual will be responsible for the development of the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. He/she will ensure customer satisfaction is met and exceeded through the delivery of technical advice and support, troubleshooting and providing resolution to inquiries as they NA: Sales Generation Undertake sales planning and develop sales strategies through market analysis. Continually grow customer base and sales opportunities through the development of strong working relationships with current and prospective clients, the delivery of excellent customer service and exceptional product and application knowledge. Continually source and prospect new clients; conducting sales calls including cold calls and lead and referral follow up to present product solutions and increase sales in assigned territory. Perform various other prospecting activities including market overviews and client project analysis in order to provide appropriate product solutions. Conduct follow up with customers on orders, quotes and service requested; undertaking activities to ensure the sale, such as the sourcing of competitor information and the analysis of competitor product offerings, application and pricing in order to overcome client objectives. Conduct lunch and learns in order to promote and sell principal products. Follow up customer orders with inside sales to ensure delivery, potential delays or other issues are appropriately and pre-emptively addressed. Review projects to ensure adherence to established timelines and deadlines, providing updates as required. Travel to customer locations in order to deliver sales meetings; conducting technical presentations and demonstrations. Liaise with sales staff, suppliers, and branches in order to gather pertinent information and facilitate a unified sales effort. Develop proposals and quotes based upon client needs, specifications and product offerings. Customer Service and Technical Support Ensure all customer needs are met and exceeded, providing technical support, advice, troubleshooting as well as product and application expertise as requested. Provide customers with technical advice and solutions based upon product offerings. Conduct product specific training seminars for new employees as required. Assist customers with start-up and commissioning of sold products. Develop and maintain lasting relationships with clients, sales representatives, suppliers, principals and other relevant parties; formally responding to and addressing inquiries in a timely and accurate manner. Provide customer assistance with respect to delivery, breakdowns or required repair of products. Experience required Minimum of 3 years outside sales experience Experience with rotating equipment, positive displacement and centrifugal pumps and pump related products Customer service experience Proficient with CRM and Microsoft Office Suite More than just a Competitive SalaryGoing to work should be engaging, stimulating and rewarding, but it should also help you fulfill your needs, and propel your future! This is why Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, and some unique additional "perks." Highlights of our programs include:• 100% employer paid medical and dental benefits with no waiting period for eligibility• Wajax led e-learning, and product training through industry leading manufacturers such as Hitachi, 3M, and Detroit Diesel• Discounts with the "Big 3" auto manufacturers equivalent to their internal employee pricing• As a national company, you have the opportunity to work where you live, or where you want to live!Wajax is committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an NA a condition of employment, final candidates will be subject to pre-screening.
Wajax is a leading Canadian industrial products and services provider, distinguished through: the excellence of our sales force; the breadth and efficiency of our repair and maintenance operations; and our ability to work closely with existing and new vendor partners to constantly expand our product offering to customers. Wajax operates over 100 branches across Canada, with over 2,500 Wajax team members.