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Mail Room Operative job in Lyneham

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Job Ref:  SS18470
Employer:  Interserve
Job Type:  Permanent
Country:  United Kingdom
City:  Lyneham
Post Code:  SN15
13/10/2016 00:06
Hourly Rate Bands N/A Salaried/Hourly-Paid Salaried

Position Overview
The Mailroom Operative will perform a variety of tasks related to the mailroom function, and will flexibly and proactively respond to any client requirements as and when necessary.

  • The post holder will be professional at all times when dealing with clients and customers, proactively representing Interserve on site, promoting excellent customer service.
  • Receiving, sorting and distributing incoming and outgoing mail.
  • Dealing with enquiries from the client, both face to face and on the telephone.
  • Logging special and recorded delivery items onto system.
  • Booking and receipt of courier items.
  • Processing of transit mail and tracking signature movements.
  • Use of franking machine.
  • Providing support and cover for porterage staff.
  • Any ad-hoc duties as required.
  • Be aware of the business continuity plan for the part of the business you work in.

What we are looking for
  • Knowledge Mailroom operations, though training will be provided
  • Previous experience using franking machines
  • Knowledge of UK & international mailing arrangements
  • Customer service and complaint handling
  • A high level of communication skills
  • Working accurately, under pressure, to tight deadlines
  • Have basic IT skills

  • A high level of communication skills.
  • Working accurately, under pressure, to tight deadlines.

Additional Information
37.5 Hours worked per week
Full Time
Closing Date 24 March 2016

About the company
Interserve's vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.1 billion and a workforce of over 75,000 people worldwide. We are committed to equal opportunities for all.
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