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Operations Manager job in Bentonville

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Job Ref:  1619457
Employer:  Tyco
Country:  United States
County/State:  Arkansas
City:  Bentonville
13/10/2016 22:08

Directly supervises Project Managers and Operations Team assigned to the Account. Ensure all installation projects within assigned region are completed on schedule and within budget.

Duties and Responsibilities:
  • Develop plans to ensure that customer satisfaction and cost goals are met in Region.
  • Develop sub-contractor resources for the installation of Sensormatic products within assigned Accountt and market segment.
  • Promote the sale of Installation Services to customers by working with the Retail Sales Organization to understand the customer’s needs and to satisfy them.
  • Provide feedback to Regional Director on product installability and ways to improve efficiency.
  • Provide direction on installation costs to direct reports so that sound business decisions are made, ensuring installations are completed at the highest quality and lowest cost.
  • Establish and maintain contractor portfolios and other records through effective administration.
  • Conduct staff meetings to enhance communications and to receive information regarding project status and issues. Provides overview to senior management.
  • Conduct post project reviews and provides feedback to Team Members regarding their performance on assigned project.
  • Perform managerial duties, that include but are not limited to, interviewing, hiring, coaching, developing, counseling, and disciplining staff members.
  • Prepare and monitor the region’s budget.
  • Perform other duties as assigned.

  • #external

    • Bachelor’s degree in business administration or other related field.
    • Project Management Professional designation preferred.


    7 years of installation and/or field operations experience, to include at least two years of supervisory experience.


    Excellent leadership skills.
    Excellent analytical / problem solving skills.
    Excellent interpersonal skills to be persuasive and/or assertive when necessary.
    Sensitivity to the other person’s point of view; to influence behavior or turn a situation
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