|Job Ref:||9acd53f0||Employer:||Direct Solutions||Country:||United Kingdom||City:||London||Address:||Post Code:||WC1A||Post Date:||13/10/2016 23:03|
We currently have a great opportunity for a Field Care Supervisor to support our Lewisham Homecare Office and field team, with a competitive salary. We are looking for an individual who is passionate about providing the highest quality service, has a positive approach to work, and who wants to work within our fast growing, professional organisation. REQUIREMENTS:Profound interest in HealthcareExcellent communication skills; listening, verbal and writtenAbility to plan and organiseAbility to work under pressure and within tight deadlinesAbility to both effectively lead and be a member of a teamGood knowledge of CQC requirementsAbility to produce concise, clear and accurate reportsGood IT skills DESIRED:Full UK Driving Licence and vehicleExperience in a similar role MAIN DUTIES:Ensure the business is legally and ethically compliantSupervise and motivate the team to meet customer's care needsMaintain legible and concise records internally and externallyTo carry out home visits and to monitor, evaluate and review staff performance during visitProviding exceptional customer care; undertaking relevant risk assessments and produce relevant documentationEnsure compliance with regulatory requirementsCarry out staff reviews and appraisals within the required timeframesBuild a good rapport with customers and staff to ensure high quality service deliveryEffectively and confidentially managing data and informationEnsuring there are safe working environments for staff, investigating any accidents and complaints using process WE OFFER:Opportunities for PromotionsSupport achieving National Vocational Qualifications (NVQ/QCF)Incentives and AwardsCompetitive rates of pay For further information on our company, please visit: NA ELEANOR IS AN EQUAL OPPORTUNITY EMPLOYER AND REGULATED BY THE CARE QUALITY COMMISSION (CQC)
Eleanor Home Care is part of the independent Eleanor Healthcare Group of Companies, which has been providing high quality care and health services for more than 30 years. Since our group was founded in 1979, we have continuously developed and grown our home care service and today we deliver about 1.2 million care calls in and around London each year.