|Job Ref:||4d8cfe6c||Employer:||Direct Solutions||Country:||United Kingdom||City:||Manchester||Address:||Post Code:||M13||Post Date:||13/10/2016 23:04|
Are you looking for Monday to Friday office hours? No unsociable evening or weekend work! OTE of £25,800. We are looking for experienced appointment setting advisers to join our dynamic established team of professionals. Please only apply for this position if you have experience in appointment setting in a contract centre sales environment. BenefitsGenerous holidays with Bank Holidays off and a long break over ChristmasIncentives/Social Events/Christmas PartyPension SchemeDiscounted Gym MembershipVery close to public transport links, shops and gymsInvestors in People AccreditedAttractive Air Conditioned Office Description Phonetic are expanding our B2B Telemarketing/Telesales Team and we would like you to join our dynamic established team of professionals delivering excellent customer service. This is an exciting opportunity for you to join a company leading the way in their field. Function Overview In this exciting role you will demonstrate excellent communication skills and support the Contact Centre Manager and Team Managers to ensure that Contact Centre targets are achieved and exceeded. Main ResponsibilitiesMaking business to business outbound calls booking face to face appointments for our clientsEffectively use computer systems to log outcomes of calls and manage a databaseExceed targets and KPIs set General ResponsibilitiesWork as part of a specialist team as designated by Contact Centre Manager/Team ManagerDemonstrate the ability to work both independently and within a team environmentProvide an exceptional standard of professional customer careAchieve the Contact Centre defined performance targetsExhibit professionalism at all times and respect confidentiality where required by the business and others SkillsExperience in a sales or telemarketing appointment setting essentialExcellent communication skills CompetenciesAbility to work under pressureAttention to detailCalm, professional and personable telephone mannerPC literate with good keyboard skillsSelf-motivated and an exceptional team playerEnergy, drive and enthusiasm Company OverviewBased in the centre of Macclesfield, Phonetic Ltd is a market leading contact centre. We are a dynamic, fast-moving company that places your training & development very much at it's heart. Phonetic offers an enjoyable working atmosphere, unrivalled training, competitive salary and benefits package, and a vibrant social environment. The Contact Centre is open 5 days a week, Monday - Friday only, so there is no unsociable evening or weekend work. Benefits OverviewPhonetic monitors the market to ensure competitive salaries and pension contributions. Beyond that, you'll also enjoy a bonus. But financial benefits are only the start of a Phonetic career. You will have generous holidays including bank holidays off and a long break over Christmas. Incentives and social events, including a Christmas party. A relaxed dress code twice a week. We have a vibrant culture and an exciting team environment geared to ambition, energy and drive.
Phonetic is not just a telemarketing agency. We believe passionately in the ongoing personal and professional development of our people. Well-trained and highly motivated, they are the key to delivering the outstanding telemarketing results we consistently achieve for our customers. We believe passionately in the ongoing personal and professional development of our people. Well-trained and highly motivated, they are the key to delivering the outstanding telemarketing results we consistently achieve for our customers.