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Operations Manager job in Surrey

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Job Ref:  204787159
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Surrey
Post Code:  KT15
Salary:  £75000 - £78000/annum
14/10/2016 03:35
Operations Manager
Based in Surrey

Job ref: AZ/36093

Salary: c.£75,000

Benefits: Full Benefits Package
25 days leave
Hours 8.00 to 4.30 5 days per week. 30 min unpaid lunch break
Pension contributions matched up to 6%
4 x life cover
Car Allowance: £600 per month
Bonus potential 20% non-contractual.
Medical cover for self and partner

The Manager of Operations for the manufacturing facility is responsible for all activities of each function at the plant.
Position leads and directs all production departments as well as support functions, which may include Value Stream Managers, Manufacturing Engineering, Supply Chain (Production Planning & Scheduling, Purchasing, Materials Management), Facility IS, Building Services, Quality, HRD and Plant Finance.
This position is the lead management position and is responsible for daily order fulfillment, EH&S, Quality, and continuous improvement activities, all targeted at achieving customer satisfaction goals as measured by the Company's operating system metrics.
Position reports to the Director of European Operations, with a dotted line relationship to the Vice President of Operations and Technology at the corporate headquarters and the Managing Director in Europe.

Job Accountabilities
The Manager of Operations is responsible for all activities that effect Environmental Health and Safety related to the facility. This includes a proactive approach to Employee Safety and Housekeeping utilizing the 5S system and Behaviour based safety. Effectiveness will be tracked/measured via the monthly Scorecard review meeting. The Manager of Operations is responsible for compliance to Governmental regulations. The Manager of Operations is responsible for compliance to the applicable Environmental standard their facility and timely completion of action items pertaining to Environmental issues. Environmental system effectiveness will be measured by the audit system.

Manage the manufacturing facility's quality system in the areas of Soft Errors, Hard Errors, and
Internal Defects, in order to meet customer's expectations and to insure the continual growth and success of the business. Provide monthly updates as to the status of the facility quality system in the management review/scorecard meeting. Ensures that proper internal audits are conducted and that corrective actions are taken to maintain ISO/TS Registration.

Delivery Performance / Customer Satisfaction
The Manager of Operations is accountable for their facility's customer satisfaction levels based on the facility's ability to deliver to the customer request and schedule dates. The on time shipment metrics represent how well the facility is performing to both the customers' expectations as well as our own commitments to them. The Manager of Operations is responsible for setting the goals, putting in place the organization to achieve those goals, measuring the results and taking timely and effective corrective action as necessary. The Manager of Operations is also responsible to insure that third party operations in the supply chain are meeting their targets for delivery, quality and cost and are not impacting the facility's performance negatively.

Asset Management
The Manager of Operations is accountable for the proper management and control of all inventory assets owned and/or utilized by their facility. The metrics are inventory turns and inventory dollars. All categories of inventory are included: raw material, sub-contract, semi-finished, WIP and finished goods. The Manager of Operations is responsible to put in place the proper controls in purchasing, materials management and shipping that are necessary to protect the company's interests. The Manager of Operations should develop ways to increase turns, reduce lead times and reduce inventory carrying costs. Supplier Owned and Managed Inventory (SOMI) arrangements are encouraged but must be properly managed. The Manager of Operations is also responsible for all capital assets of his facility. This requires the exercise of proper care and maintenance of the asset to insure it is in proper and safe working order and that the company's investment is protected.

The Manager of Operations is responsible for increasing productivity in all areas by correctly applying/utilizing appropriate improvement techniques and resources. Effectiveness will be measured via the scorecard review meeting.

Manufacturing Income
Manage the following specific financial indicators to insure and control the profitability of the manufacturing facility; material, labor and overhead costs, as well as expense and capital spending. This manager is also responsible for preparing and managing the facility budget. Measure and report the progress monthly at the scorecard review meeting.

The Manager of Operations, supporting local Value Stream Managers, oversees the Manufacturing Engineering staff in the justification and implementation of capital projects as well as continuous improvement, lean manufacturing and driving cost improvements, reductions in inventory and the flow manufacturing system optimization. They are responsible for the introduction of new tooling and in process quality systems to improve process capability and variation reduction. They will oversee the design for manufacturing and assembly (DFMA) process to ensure new products, customs and modifications meet cost and lead time objectives. This manager will monitor the introduction of new products, technology transfers and product rationalization to insure that time lines and budgets are achieved.

Company Operating System
The Manager of Operations is responsible for the enhancement and improvement of the Operating System which includes (but is not limited to) Flow Manufacturing and Lean Manufacturing techniques. The Manager of Operations is responsible for continuous improvement activities working towards a goal of operational excellence utilising tools such as benchmarking of "best in class" operations. The Flow Manufacturing system's effectiveness will be measured by the auditing system.

Human Resources / Morale
The Manager of Operations is responsible for the coordination of the staffing, training and salary administration of the facility's work force both hourly and salary. They are responsible to ensure that all company policies and work instructions are being fairly, consistently and uniformly followed. They are responsible for providing an environment which promotes employee involvement and empowerment thus promoting continuous improvement. The Manager of Operations is expected to promote a work environment that contributes to and sustains a positive morale. The Manager should also seek to make a positive contribution and impact on their community and neighbors.

Business Acumen
The Manager of Operations is expected to keep abreast of all current trends and developments in industry and management that relate to their role and facility. This includes but is not limited to technology, competition, the economy and Company customers. The Manager of Operations should seek to improve his understanding of those disciplines outside of Operations (i.e. SBU, marketing, sales and finance). The Manager should be knowledgeable of their customer's products and schedule regular customer visits and/or host the customer at their facility.

Communication, Teamwork and Development
The Manager of Operations networks continuously with other facility managers and corporate support groups to ensure that proper communication is ongoing. They will participate in quarterly operations roundtable meetings and external forums to stay abreast of new continuous improvement processes being developed. The Manager assists in the development of subordinate personnel and the philosophy of "right person, right job". They will hold monthly scorecard reviews with facility staff to review and improve operating and supply chain metrics. The Manager of Operations continuously seeks out and explores new opportunities for developing staff and improving all operating results.

BS in Engineering or equivalent, MBA preferred.
Flow mfg./lean mfg. experience preferred. Lean Champion certification preferred
Computer literate
Excellent communication skills to all levels of the organization.
10 yrs. manufacturing experience with direct line management experience.
Cost accounting & financial skills.
Supply chain knowledge
Demonstrated ability as a team leader, team motivator and business person.
Exposure and working knowledge of SBU's.

Position is the senior on site management representative of the company

Problem Solving/ Decision Making
Day-in, day-out requirement of the position for ALL situations.
Ability to identify root cause.

Communication/ Influence
Ability to convey ideas & goals is key to the success of the position.
At ease presenting to wide audience from production associates to Board of Directors.

Technical/ Functional Knowledge
Required for the understanding of the issues and the execution of the decision process.

Planning & Organisation
Required for the prioritization of the facilities duties, tasks and goals.
Assess skills and abilities of team and deploys them to achieve best results.

Demonstrated ability as a self-starter.

Must be a team player throughout the organization.

Business Focus
Seasoned general business knowledge.

Customer Focus
Ability to understand and relate to SBU needs and requirements.

For EU roles, candidates must be eligible to work and live in the European Union.
Proof of eligibility will be required with your application.

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