Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Technical Help Desk Operative job in Kent

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204790827
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Kent
City:  Kent
Salary:  £25000 - £28000/annum
14/10/2016 03:36
Technical Help Desk Operative

My Client a manufacture of Specialist Fire Safety Equipment are currently looking for a Technical Help Desk Operative to join their team.

This role will assist the Company in maintaining the high standard of technical support provided to customers.

The successful candidate will be working with Company products and services and is expected to be able to operate at technician level after suitable training and mentoring.

Principal Duties

* Telephone Support and Assistance on all matters of a technical nature related to both system configuration and associated EMS products.
* Interfacing with all R&D colleagues on the functionality and application of both system and product requirements.
* Proof testing of all new products and systems prior to market release.

Key Skills

* Experience working in the fire industry either as installation/maintenance engineer or in a technical support role
* Knowledge of hard wired and/or wireless fire systems
* Knowledge of fire industry standards British & European (BS & EN)
* Excellent communication skills
* Ability to work quickly and to deal with pressure phone calls
* Proficiency in Microsoft Word, Excel, E-mail and Access database (additional training will be available)
* Flexible approach, well organised and positive attitude
* Ability to prioritise and adjust workload accordingly
* Reliability and attention to detail
* Ability to work as part of a team
* Willingness to take on additional tasks when requested.


8.30am - 5pm, Monday to Friday

Pension Scheme

20 days pa plus UK Bank Holidays

Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software