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Technical 3rd Line IT Support Engineer - Nationwide Group job in Knutsford

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Job Ref:  204790266
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Knutsford
Post Code:  WA16
Salary:  £25000 - £35000/annum pension, bonus, free lunch and parki
14/10/2016 03:58
We are working with a leading nationwide group of electrical distribution companies. The business is one of the largest companies within its industry in the UK, with an annual turnover exceeding £1 billion. They currently employ over 4,500 people across the country and are continuing to grow due to their position as a market-leader.

Their Head Office in Knutsford is now looking for an experienced Technical 3rd Line Support Engineer to join their motivated and friendly business systems and IT helpdesk team.

As part of this integral team within the business, you will assist in the daily support of the computer systems and procedures whilst providing guidance to company users on system functionality through support calls. Your previous experience and expertise will be valued in this crucial role as you will identify and proactively manage risks relating to computer systems and advise on matters affecting the technical configuration of the hardware, operating systems and software in use across the company. You will be responsible for the management of all the company's core and project based infrastructure and you will have the opportunity to get involved in key business systems projects and their implementation.


* Salary of £25,000 - 35,000, supplemented by an annual bonus scheme
* Free car parking
* An on-site canteen with free lunches available
* A supportive and friendly working environment
* Central Knutsford location
* Optional membership of the company pension scheme

Requirements and desired technical skills

* Cheerful, patient and enthusiastic telephone manner

* Ability to identify and manage areas for process improvement in a thorough, systematic and analytical way
* Strong organisational, time management and proven planning skills
* Knowledge of Business Continuity and Disaster Recovery Planning
* An awareness of emerging technologies

* Experience maintaining Head Office IT infrastructure: Microsoft Active Directory, print services, Exchange, SQL and network attached storage, routers, firewalls & VPNs, backup and restore technologies
* Experience of troubleshooting email delivery issues
* Knowledge of IT Security technologies and platforms
* 5+ years' experience of operations support

Desirable Technical Skills

* Experience of virtualisation technologies
* Experience of IIS
* Experience of Linux
* Experience of software licensing compliance
* Experience of configuration management
* Knowledge of IOS and Android platforms
* Knowledge of ITIL


If you think that you have what it takes, progress your career today by submitting your CV and a covering letter to Bridgewater Resources UK.

Bridgewater Professionals have successfully placed professionals within a wide range of sectors throughout the UK. We recruit highly skilled individuals at all levels and place them in careers that reflect their expertise
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