|Job Ref:||204790365||Employer:||cv-library.co.uk||Job Type:||Contract||Country:||United Kingdom||City:||Small Heath||Address:||Post Code:||B10||Salary:||£18000 - £19000/annum||Post Date:||14/10/2016 03:58|
Account Manager |
£18,000 - £19,000
12 Month Contract
Our client is currently seeking an experienced Account Manager for a role based in Birmingham.
You are to be self-motivated with the ability to prioritise and manage you own workloads , combined with proven administration skills and good IT literacy and excellent customer services then please apply now.
The role will include;
• Ensuring administration and collection functions are completed in accordance with agreed Service Level Agreements and quality procedures, handling incoming telephone enquiries, order progression , billing, invoice queries, quotations, Reporting, queries and problem solving
• Overseeing of project
• Developing relationships with customers & account managers and gaining more account knowledge
• Acting as the initial escalation path for day to day issues
• Updating and production of monthly Service Level Agreement reports , trend analysis