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Account manager job in Small Heath

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Job Ref:  204790365
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Small Heath
Post Code:  B10
Salary:  £18000 - £19000/annum
14/10/2016 03:58
Account Manager
£18,000 - £19,000
12 Month Contract

Our client is currently seeking an experienced Account Manager for a role based in Birmingham.
You are to be self-motivated with the ability to prioritise and manage you own workloads , combined with proven administration skills and good IT literacy and excellent customer services then please apply now.

The role will include;

• Ensuring administration and collection functions are completed in accordance with agreed Service Level Agreements and quality procedures, handling incoming telephone enquiries, order progression , billing, invoice queries, quotations, Reporting, queries and problem solving

• Overseeing of project

• Developing relationships with customers & account managers and gaining more account knowledge

• Acting as the initial escalation path for day to day issues

• Updating and production of monthly Service Level Agreement reports , trend analysis
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