Vacancy has expired
|Job Ref:||118070RT||Employer:||Morson International||Country:||United Kingdom||City:||England||Address:||Post Date:||14/10/2016 20:17|
Our Client are recruiting for a Site General Manager to be based in Heysham Power Station. This is a permanent, full time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
Responsible for the day to day service delivery of the EDF Energy Nuclear Contract to the required standard and beyond. Full P&L responsibility from between £7m and £10m circa dependant on site, with circa 100 plus employees per site rising to circa 160 in the Outage periods. They are the main point of contact with the client on site and have significant CRM responsibilities within the confines of the station.
In addition you will have responsibility for the management and implementation of operational/maintenance procedures, with key accountability for Health, Safety and Environment ensuring compliance with legislation. Flexible management skills with a hands on approach with the ability to develop a multi skilled customer focused workforce, raising standards in line with customer expectations
Main Responsibilities/Duties Include:
To manage the client service delivery ensuring all available resources work in a collaborative manner
To be accountable for the financial performance of the contract
To develop meaningful and sustainable relationships with the Client and related Client organisation
To agree targets for the operational teams to improve service delivery standards and efficiency
To monitor and develop direct reports through performance and development reviews.
To ensure a high level of client and colleague engagement across the station to support Customer Survey and Employee Engagement Survey.
To manage the Employment/Industrial relations on the site and ensure effective working relationships with EDF Energy, external organisations and union representatives.
To ensure that all risks relating to safety, health, environment and quality are effectively managed through the use of risk assessments, PPE, training and company and Client procedures to ensure a safe working environment for both employees and clients
To review the monthly audit checks demonstrating legislative compliance within scope of Service Delivery streams with the operational personnel and escalate to the Regional Operations Manager as necessary
To work with the operational team in planning, implementing and monitoring the standards of all works relating to the PPM schedule and reactive works
To work with the operational and support teams to ensure all completion times for planned, corrective and reactive works are correctly logged and recorded within the companys asset management system
To establish, operate and maintain procedures for the effective planning, organisation, control, monitor and review of the services
To review the interface with third party suppliers and sub contractors
To drive successful contract negotiations and business improvement initiatives
To manage any support functions as required to deliver a coherent service
To maintain commercial understanding of the client contractual deliverables across all services
To maintain and agree a clear business plan for the appointed contract
To work with Operational Management to develop performance measurement and improvement objectives in line with business plan through positive collaboration
To review account performance monthly with Regional Operations Manager and agree future plans
To drive profit improvement through both works and cost saving initiatives in a collaborative manner with the operations teams
To minimise both work in progress and debt levels and drive a positive cash contribution from the account
To ensure compliance with all statutory and company procedures across the stakeholder groups
To set, monitor and control SLAs for key contracts seeking opportunities to provide added value across the delivery stakeholders
To understand and meet customer requirements, utilising various feedback mechanisms to enhance service delivery
To regularly meet with clients to further understand their organisation and requirements
To develop effective working relationships with operational personnel, functional business partners, suppliers and sub contractors to improve operational performance.
The Site General Manager will be providing direction and leadership necessary in the delivery of the day to day Facilities Management service on the EDF Energy Contract.
This site will need an individual who takes responsibility for the management and implementation of operational/maintenance procedures, with key accountability for Health, Safety and Environment, dealing with Trade Unions and ensuring compliance with legislation for the required standard and beyond.
For more information about ENGIE please visit: NA
Degree in Engineering or Business Management preferred
Extensive years experience including progressively increasing management responsibility plus meaningful operations expertise as well as direct sales and customer/client engagement
Other requirements include:
Understanding of financial statements and operations management
A demonstrated passion for customer service excellence
A commitment to a safety conscious work environment and nuclear quality compliance
Strong business acumen
Solid understanding of contract administration
Strong leadership abilities and effective communications skills
Experience of working with Trade Unions
Prior experience in the nuclear industry is desirable