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Residential Sales Consultant job in Leicester

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Job Ref:  1615821
Employer:  Tyco
Country:  United Kingdom
County/State:  Leicestershire
City:  Leicester
Post Code:  LE1
14/10/2016 22:05

Job title: Residential Sales Consultant

Reporting to: Residential Sales Manager

Job summary: To convert company provided sales leads into orders and generate own leads in order to sell relevant home security packages and generate annual maintenance and monitoring revenue.

q Sell 4 new units per week (1 self generated sale minimum)
q Pass quarterly internal presentation certification process
q Convert a minimum of 50% of new company generated leads provided

Typical decisions

q Identification of target Residential market opportunities.
q Creating self generated appointments
q Design and presentation of correct package for target consumer, optimising cross-selling opportunities.

q Flexibility to adapt working hours to meet with customer requirements.
q Key contacts include:

Residential Sales Consultants
Residential Sales Manager
Sales consultants from other sales channels.
Engineers/Technicians - To source opportunities

In order to form partnerships and gain referrals:
Local Builders
Tradesmen (local plumbers, electricians, glaziers and locksmiths)
Crime prevention groups
Man Guarding and Key Holding Companies

q Self generate sales leads by networking, referrals and cold calling.
q Lead generation - qualification of prospects in alignment with target consumer market.
q Prioritise self and company generated leads to maximise new business sales opportunities.
q Build strong relationships with potential and existing customers from initial call strategy gaining their trust and respect.

q Attend customer premises to undertake surveys and progress sale.
q Sale of home security packages including intruder, smoke detection and CCTV products through effective sales strategy.
q Attend ADT site to process customer contracts and finalise administration relating to the contract.
q Maintain relationship with customer post-installation to ensure customer satisfaction and obtain referrals. Taking ownership of the customer and their issues.
q Identify and progress resale opportunities for premises with existing ADT systems
q Present ADT as a credible and professional supplier of security products.
q Maintain knowledge of products and services and industry developments.

Person Specification

Personal Attributes

q Excellent communication and interpersonal skills.
q Able to build strong relationships and influence others.
q Self motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and to demonstrate an active approach.
q Persistent, resolute in focusing on results and able to set tough objectives, monitor progress and if necessary take corrective action.
q Able to remain forceful when others become pessimistic and defeatist or when dealing with new and unexpected situations.
q Innovative and creative, able to remain confident when dealing with negative situations and to come up with imaginative solutions to difficult problems.
q Cultural fit with ADT values
q Willingness to undertake irregular working hours
q Smart appearance, professional approach
q Full driving licence


q Customer focus
q Solution Selling
q Integrity and trust
q Perseverance
q Drive for results
q Negotiating
q Action oriented
q Approachability
q Presentation skills
q Time management
q Standing alone


q Previous sales experience preferable but not essential.
q Demonstrate a successful track record of achievement in either sales or previous chosen role.
q Networking with relevant groups.


q PC literacy, including some knowledge of Microsoft Office products.
q Fluency in English language (both verbal and written).

. Education
q English & Maths (A, B or C grades) GCSE or equivalent
q Educated to A level standard (A, B or C grades) or equivalent (desirable)

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