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Customer Service Associate job in Hamilton

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Job Ref:  07e5ac35
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Hamilton
14/10/2016 23:13
Job Description:

Infinity Group Inc. helps businesses grow by forming meaningful connections with customers. We design dynamic brand experiences that capture the imagination. Our team has vast experience and connections that are second to none, assets that allow us to deliver innovative campaigns that skyrocket your product ahead of the competition. We are looking for a customer-oriented service representative to act as a liaison, provide product information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction. ResponsibilitiesIdentify and assess customers' needs to achieve satisfactionPerform product demonstrationsBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/team sales targetsHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionAttend daily meetingsTake the extra mile to engage customers RequirementsProven customer support experienceTrack record of over-achieving quotaCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritise, and manage time effectivelyHigh school degreeReliable transportation required DetailsExceptional earning potentialFull time, 5-6 days a weekFull training and supportFun working environmentImmediate startMUST CURRENTLY RESIDE IN CANADA
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