Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Service Desk Engineer job in Liverpool

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204796800
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Liverpool
Post Code:  L13
Salary:  £21000 - £21500/annum
15/10/2016 03:41
Service Desk Engineer - Liverpool

I'm looking for a service desk engineer for a leading IT services organisation based in Liverpool. The role will be proving 1st line technical support across a number of ICT systems and applications. The role will be following ITIL best practises so previous experience within ITIL will be highly desirable.

Role Overview

* * Providing 1st/2nd line technical support
* * Responsible for adhering to the ITIL Incident Management Policy including the lifecycle management of all incidents.
* * Responsible for data quality held within the Service Management System, Remedy.
* * Work closely with the Customer base to streamline services in line with ITIL.
* * Troubleshooting, problem-solving and technical skills based background using various diagnostic tools.

Technical requirements

* * Experience with Windows Server OS 2008 and 2012
* * Knoweldge of Active Directory.
* * Bespoke Application support.
* * Knowledge and understanding of Exchange (2010 & 2013), SharePoint (Apply online only)) and Lync products.
* * Anti-Virus software .
* * Experience with ITIL

Salary on offer is £21,500 + benefits

Looking to move ASAP so please send me your latest CV and I will call you to discuss further.

- (Apply online only)

Service Desk - 1st/2nd line support - Active Directory - ITIL - Windows Server - Technical Support - Exchange
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software