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Business Analyst job in Manchester

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Job Ref:  204796600
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Manchester
Post Code:  M13
Salary:  £280 - £340/day
15/10/2016 03:41
Business Analyst
6 Month Contract
£280 - £340 per day

Key Role Descriptors:

The role holder will manage the successful delivery of major work packages, ensuring compliance with the project management methodology.

The role holder will ensure that change is managed effectively by working with project teams and stakeholders within the business.

The role holder will provide professional advice, support and guidance for team members, colleagues and stakeholders to assist in decision making.

Key Role Accountabilities:

Act as work package manager on large and complex elements of work, resolving day-to-day project issues, escalating them as necessary.

Define scope of project and initiatives, ensuring deadlines are understood and adhered to and that objectives are clearly articulated and understood.

Assist in the provision of solution options to complex problems, and develop robust business cases to support all change activities so that decision making is supported.

Ensure projects and initiatives are effectively resourced and that key stakeholders are identified, and roles and responsibilities agreed and communicated effectively.

Manage stakeholder and customer expectations throughout the lifecycle of the project or initiative. Develop and maintain effective relationships with senior officers and other key stakeholders, ensuring clear and effective channels of communication.

Accountable for the management of all project documentation (in a manner consistent with the method where appropriate), including management of effective record keeping and version control of project documentation.

Proactively develop and maintain the project risk and issues schedule, regularly monitoring, updating and reporting on progress.

Roles at this level may be required to manage a range of assigned resources, which may be human, financial or other, to ensure continuous improvement in service delivery. Staff management duties may be either through direct line management of a team (including appraisals, performance management and other duties) or through matrix management of a virtual team of officers.

Personal commitment to continuous self development and service improvement.

Through personal example, open commitment and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery and communications.

Where the roleholder is disabled, every effort will be made to supply all necessary aids, adaptations or equipment to allow them to carry out all the duties of the job. If, however, a certain task proves to be unachievable, job redesign will be given full consideration.

Role Portfolio:

ICT Service:

The overall aim of the ICT Service is to manage the network, computers and systems that support internal and external services. ICT also provide strategic direction for technology development and ICT Project Management.

The ICT Service supports over 9000 users of PCs, laptops and Wyse Citrix terminals across the network and remotely.

The Delivery and Test Function:

The Delivery and Test Function will be responsible for the control and delivery of the portfolio of ICT projects ensuring alignment with the ICT Strategy and Directorates priorities. The Delivery function will be aligned to Directorates to provide more effective control of the Directorates` project portfolio and more visible and effective stakeholder management.

The Business Analyst will have a specific focus/alignment with the three Directorates: Corporate Core, Children & Families, Growth & Neighbourhoods, although they will be required to work flexibly across all directorates if the workload demands it. The Business Analyst role reports into a Project Manager.

Technical requirements (Role Specific)

- Qualified to ITIL foundation level, or willing to work towards.
- Experience of ITSM toolsets such as ServiceNow
- Be able to investigate current E2E delivery processes within different business areas and document the processes (such as new starter, laptop provisioning etc).
- Be able to pull together the different personnel into workshops to help understand the processes identified and how they can be improved.
- Demonstrable knowledge of business analysis techniques and tools.
- Experience of undertaking detailed Business Analysis role within a large and complex organisation.
- To work flexibly including out of core hours as required to meet customer demand and service requirements.

If you would like to discuss this role further, please call David Nottage on (Apply online only).

Established in 1978, NES Global Talent provides a complete range of contract and permanent talent solutions to the Oil and Gas, Power, Construction and Infrastructure, Life Sciences, Manufacturing and IT sectors worldwide. With more than 40 offices in 28 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. Offering far more than a traditional recruitment service, we fully support our contractors while they are on assignment with everything from securing visas and work permits, to providing market leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients
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