|Job Ref:||204796254||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cambridgeshire||City:||Peterborough||Address:||Post Code:||PE1||Salary:||£26000 - £29000/annum||Post Date:||15/10/2016 03:41|
My client is requires a 2nd Line Support Analyst to join the team, you will be working in a busy environment, assisting the 1st line analysts, working along side the 3rd line analysts and provide technical assistance to on-going projects when required. With many different clients to support you will be resolving varied problems, you will be working with the latest technologies and be offered constant training to ensure your skills are up to date. |
From the 2nd line support team you will be able to develop your career in a number of different directions, 3rd line is not the only option.
You will need 2 years remote support experience of:
Windows and Server Operating Systems
AV,Web and Email Scanning Systems
Application support of MS Office, Lotus Notes, Adobe, Symantec, McAfee
As well as an understanding of the ITIL Frame work